Your privacy is important to us
PRIVACY POLICY
This policy details the information we collect, the reasons for collection, how it is used or shared, and your available privacy options.
Effective date: August 1, 2026
Please read this policy carefully before using the website, providing personal data, uploading content, or making a purchase.
TABLE OF CONTENTS
1. WHO WE ARE & 2. SCOPE
VERIFICATION NOTICE
1. Who We Are
Stronger Than a Mountain is a brand operated by Stronger Than A Mountain LLC.
Legal business name: Stronger Than A Mountain LLC
Privacy email: [email protected]
Phone: 470-539-1572
Website: strongerthanamountain.com
2. Scope of This Policy
This policy covers information collected through the following channels:
- Website interactions
- Online store transactions
- User accounts
- Contact and order forms
- File uploads
- Email and text subscriptions
- Customer support
- Analytics integrations
We work with service providers who assist with our operations under strict privacy requirements.
COLLECTION PRACTICES
3. INFORMATION CUSTOMERS PROVIDE
We may collect information you voluntarily provide during your interactions with us. Only information relevant to the interaction is requested.
- Name, email address, and phone number
- Billing and shipping address
- Order information and product selections
- Personalization details (names, dates, etc.)
- Custom-request and business details
- Customer-support messages and reviews
- Account credentials and communication preferences
4. INFORMATION COLLECTED AUTOMATICALLY
The website and connected technology may automatically collect certain data depending on actual website configuration, including:
- IP address and approximate location derived from it
- Browser type, device type, and operating system
- Referring pages and pages viewed
- Date and time of visits
- Shopping-cart activity and website interactions
- Cookie and similar technology identifiers
5. CUSTOM ORDERS AND UPLOADED FILES
Customers may upload photographs, handwriting samples, signatures, children’s artwork, business logos, brand guides, original artwork, memorial materials, screenshots, inspiration images, and other files required for a requested creation.
Important guidelines: Customers should upload only files they own, are authorized to use, and are comfortable sharing for the requested project. Please avoid uploading sensitive personal information such as medical records, financial details, passwords, government IDs, Social Security numbers, or other highly sensitive data.
USAGE & DISCLOSURE
6. PAYMENT INFORMATION
Payments are processed securely through trusted providers. We do not store complete card numbers. Please refer to the applicable payment processor's privacy policy for details.
7. HOW INFORMATION IS USED
We use information to operate our website, process orders, create personalized products, communicate about orders, provide customer service, handle payments, arrange shipping, manage accounts, and comply with legal requirements.
8. DISCLOSURE (SERVICE PROVIDERS)
Information may be shared with service providers who support website hosting, ecommerce, payment processing, communications, shipping, storage, fraud prevention, and customer support. These providers receive only the data necessary to perform their functions.
8. DISCLOSURE (LEGAL)
We may disclose information as required by law, to protect rights and safety, during business transfers, and when authorized by customers. We work with third-party service providers essential to our ecommerce operations.
TECHNICAL POLICIES
9. COOKIES AND TRACKING
Cookies and similar technologies help enable website functions, user preferences, analytics, and advertising. Users can manage cookies via browser settings, though disabling them may limit site features.
10. EMAIL AND TEXT COMMUNICATIONS
Transactional communications relate to orders and support. Marketing messages respect customer choices and legal requirements. Unsubscribe options are available for marketing emails and texts include opt-out instructions and privacy contact details.
11. ADVERTISING AND ANALYTICS
We use service providers for analytics and advertising who may collect information to improve website performance and relevant ads. Opt-out options are offered as required by law.
TECHNICAL AND COMMUNICATIONS
We have implemented standard controls for cookies, consent tools, analytics, and advertising pixels.
Email and text messaging practices comply with privacy regulations and user preferences.
We carefully evaluate data activities to ensure compliance with laws on data sales, sharing, and targeted advertising.
RETENTION & SECURITY
12. DATA RETENTION
We retain information only as long as necessary to fulfill orders, provide customer support, maintain business and legal records, prevent fraud, resolve disputes, and comply with legal requirements.
Retention periods: Information is retained only as needed for order fulfillment, customer support, record keeping, fraud prevention, dispute resolution, legal requirements, and project completion.
13. DATA SECURITY
We implement reasonable administrative, technical, and organizational measures to safeguard personal information, though no electronic method is entirely secure.
For any privacy or security concerns, please contact us at: [email protected]
14. CHILDREN’S PRIVACY
Our website is designed for adults, and purchases must be made by adults. We do not knowingly collect personal information from children without proper authorization.
Customers may submit children’s photographs or artwork for personalized products; we distinguish between data provided by an adult and data submitted directly by a child.
RIGHTS & COMPLIANCE
YOUR PRIVACY CHOICES
15. CONSUMER PRIVACY CHOICES
Depending on applicable law, individuals may request:
- Access to personal information
- Correction
- Deletion
- A copy of information
- Withdrawal of consent
- Opt-out of marketing
- Opt-out of certain sale, sharing, or targeted advertising practices
- Restrictions on certain processing
Rights vary by location and are subject to legal exceptions. We do not require more information than reasonably necessary to process a request.
Privacy request email: [email protected]
Verification process: We verify requests to protect your information.
Response process: We respond promptly in accordance with legal requirements.
16. STATE-SPECIFIC PRIVACY RIGHTS
We respect your rights and comply with applicable privacy laws.
17. THIRD-PARTY WEBSITES
Links to social media, payment processors, shipping services, and other websites may connect to platforms with their own privacy policies. We advise reviewing those policies carefully.
18. CHANGES TO THIS POLICY
This Privacy Policy may be updated as technology, business practices, services, or legal requirements change. The revised effective date will be displayed at the top of the policy. Additional notice may be provided when required.
19. CONTACT INFORMATION
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the provided official channels. We are dedicated to responding to your privacy inquiries promptly and clearly.
LEGAL BUSINESS NAME
Stronger Than A Mountain LLC
BRAND
Stronger Than a Mountain
PRIVACY EMAIL
[email protected]
PHONE
470-539-1572
WEBSITE
strongerthanamountain.com
HAVE QUESTIONS ABOUT YOUR DATA?
For any questions about your privacy or requests concerning your personal data, please reach out to us directly.
SHOP
CUSTOMER CARE
OUR COMPANY
LEGAL
Copyright 2026. Stronger Than A Mountain. All rights reserved.